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5 Lessons Learned from Customer Service

Amplify’d from www.magicksandwich.org
To give you a little background on my expertise, I can tell you that I have worked as a sandwich maker, toilet cleaner, health food store personnel manager and plastic surgery practice manager.
1. Keep a straight face.
2. Anticipate stupid questions.
3. Be prepared with helpful advice.
4. Remain professional at all times.
5. Know when it’s time to leave.Read more at www.magicksandwich.org
 

12 Social Media Marketing Myths

Amplify’d from www.pamorama.net
Social media is cheap or free.
You can make a big splash really quickly.
You need to be on all the big sites.
If you create something that’s great, people will find it.
It’s for kids.
You can’t build quality relationships online.
It gives away content and ideas you should be charging for.
It’s a fad.
Anyone can do it.
It’s a cure-all.
You can do it all in-house.
Social marketing results can’t be measured.Read more at www.pamorama.net
 

How to Build and Use Flow

"When someone is in flow, they don’t have the mental resources to feel anxious or worried or to think “What if I mess this up?” Not at all – they are too busy focusing all their energy in what they are doing to have such trivial concerns. There is no physical capacity to even think twice about an action. It is almost as if you are in a complete state of s... read more

Amplify’d from www.theemotionmachine.com
1. Make beneficial actions second nature
2. Learn to love the things you do
3. Find the rhythm
4. Don’t ignore the bumps in the road
5. Always be ready for change
6. Forget about the things that don’t count
Flow is a concept that elegantly combines mind and body. It teaches us how to focus, how to be intent, and how to use these mental faculties to improve our actions. Flow helps turn life into an ongoing meditation, a state of continuous bliss and engagement.Read more at www.theemotionmachine.com
 

How to write a children’s book

Amplify’d from howto.wired.com

The basics about writing a children’s story needs to answer four questions: WHO, WHAT, WHEN and WHERE.

WHO is the main character of the book?

WHAT happened? - actions or events.

WHEN did it happen?

WHERE did it take place.

You can add more questions such as HOW and WHY.

Good luck!

www.newglobalpublishing.com

Read more at howto.wired.com
 

5 Ways To Overcome A Mental Block

Amplify’d from www.bizweek.com.au

Change of scenery

A good approach when we have to face again a project we can’t continue is to rethink the same job again in a totally different way.

Work 20 minutes

One of the most effective ways to combat procrastination is to set an alarm at regular intervals of 20 minutes, and work until we hear that magical “ding” that will allow us to rest for several minutes.
Set your own limits
This time, instead of establishing 20-minute working periods, we need to set a limit to our working time.
Throw out the difficult parts
All we have to do is imagine that we have resolved it and we can move forward and continue working on other parts of the project.
Learn to let go
When we are completely blocked, often the only things we can do are shut off and dedicate ourselves to a completely different activity.Read more at www.bizweek.com.au
 

What’s Hot, What’s Not: IT Skills You’ll Need in 2010

An abbreviated overview of a fairly detailed article on the skills and abilities that researchers are indicating will be the ones to have for current and future Information Technology careers.

Amplify’d from www.globalknowledge.com

Business Domain

  • Enterprise architecture
  • Project leadership
  • Business process re-engineering
  • Project planning, budgeting and scheduling
  • Third-party provider managers

    • Technology Infrastructure and Services

  • Systems analysis
  • Network design
  • Systems design
  • Systems auditing
  • Programming
  • Systems testing
  • Routine coding
  • Support and help desk
  • Operations — server hosting, telecommunications, operating systems

    • Security

  • IT security planning and management
  • Continuity and recovery

    • Storage

  • Storage administrator

    • Application Development

  • Customer-facing application development
  • Legacy skills

    • Internet

  • Customer-facing Web application systems
  • Artificial intelligence
  • Data mining
  • Data warehousing
    • Business Intelligence
  • Business intelligence
  • Data warehousing
  • Data mining
    • Where Will the Jobs Be?
    1
    Web services
    2
    Wireless/mobile
    3
    Business intelligence
    4
    Service-oriented architectureRead more at www.globalknowledge.com
     

    How To Instantly Make Time For Yourself – And Get More Accomplished

    Amplify’d from sidsavara.com
    1.  Outsource

    If you really do need a virtual assistant, then get one – but I imagine for many people, it’s the little chores that add up and eat away at our days.

    2.  Be Unavailable

    Not only does making myself unavailable keep me from being interrupted, the whole routine of preparing myself and mentally deciding I’m unavailable really helps me to focus on what needs to be done.

    3.  Stop Doing What You Don’t Want (Nor Need) To Do

    4.  Use Your Time Actively (Cut The Television and Web Browsing)
    5.  Put Yourself First
    Put yourself first, and work on your goals before anything elseRead more at sidsavara.com
     

    10 Ways YOU Can Fight Fascism Around the World

    Amplify’d from www.brainsturbator.com

    1. Practice is repetition is preparation is power.

    2. Create situations that cannot be controlled.

    3. Do not allow yourself to be controlled by situations.

    4. Seek information, avoid arguments.

    5. Seek predictive models, avoid explanatory models.

    6. Become an autonomous cell.

    7. Don’t be a dickhead, and love thy neighbor.

    8. Invest in tools and share them subversively.

    9. Become a Beacon of Insane Hope

    10. Please, be fearless.

    So keep pushing, stay calm, eat healthy, seek novelty, breathe deeply, take risks, think slowly, move quickly, speak clearly, fight dirty, dream crazy and please, be fearless.

    Read more at www.brainsturbator.com
     

    Confucius’ Three Keys To Successful Leadership

    You really should read the article to get the full benefit of this.

    Amplify’d from www.forbes.com
    Above all be virtuous.

    Rule wisely and fairly.

    Think–then act, decisively.Read more at www.forbes.com
     

    The 7 Deadly Sins of Blogging

    Here they are…as always, for more information and examples, click through to the full article!

    Amplify’d from www.copyblogger.com

    1. Selfishness

    2. Sloth

    3. Impatience

    4. Lameness

    5. Identicality

    6. Irrelevance

    7. Boorishness

    Read more at www.copyblogger.com